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NEWS and EVENTS
Community Survey
One of the 2009 goals of the Cook Hospital was to perform a Community Survey. A survey that was identical to the survey that was completed two years prior in 2007. The purpose of this survey was measure over a course of 2 years at least four main parameters. Not in any particular order of importance the findings were to:
Measure the hospital’s and nursing home’s value to you as a community.
Understand the needs of our service region
Understand and measure the community’s perception of the care we deliver and
Allow for community input and comments (both positive and critical) that may help us and encourage us.
An objective of both the 2007 and 2009 surveys was to promote an awareness of services we provide. The questions used were developed internally and the returns in both years were very comparable receiving an approximate 17-18% return.
At the February Board of Directors meeting the results were shared and a very good discussion ensued. A few distinctions and clarifications came out of the survey which often confused by the outside observer. One of the primary distinctions was the apparent confusion over the fact that the hospital, hospital services, emergency room, inpatient and outpatient services are distinct from the Scenic Rivers Healthcare Services. The Clinic has a distinct ownership from the hospital and although the hospital and clinic are physically attached; the operations, Physician staff and clinic management are separate from the hospital. Concerns that were brought up may have had some crossover. Significant findings included the fact that the Customer Service rating of the hospital had an 89% satisfied and extremely satisfied rating. The customer Service Impression of the hospital had a 90% positive response; the staff had an 89% rating with regard to the Impression of Care.
Not surprisingly the ER had a 95% rating as the most important service we provide but as a final question “Does the Cook Hospital meet your healthcare needs?” We received an 88% Yes which exactly mirrored the very same question from 2007. There a were also comments and concerns raised over areas such as billing, some from communication, services not available in Cook and a number of others. The Cook Hospital board would like to invite you as a community to view the complete set of slides on the hospital’s web site. Thank you for taking the time to give us feedback and express both very positive comments as well as areas of concern giving the hospital the opportunity to improve where possible.
Federal Health Reform
April 21, 2010
With the passage of federal health care reform, the Minnesota Hospital Association (MHA) is providing tools and resources to begin explaining and evaluating how this significant legislation will impact our community. Attached is a presentation for you to review that goes into more detail of the affects of the recent Health reform legislation signed by President Obama. It is important to emphasize that MHA continues to research and analyze this large and complex legislation. In the near future, we will post a federal health reform implementation timeline and other resources that we hope you will find useful.
Cook Hospital Rehabilitation Department Provides Wound Care
March 15, 2010
Cook Hospital Rehabilitation Department utilizes the latest modalities, dressings, and treatment techniques to heal your wound to include but not limited to: Negative Pressure Wound Therapy, Infrared light, UV Light, Wound Debridement, and electrical stimulation. Therapists maintain close communication with your physician and or specialists to determine the best course of treatment for your wound.
Types of wounds treated:
Diabetic, Trauma, Venous insufficiency, Arterial insufficiency, Pressure Ulcers, Skin Tears, Thermal Burns, Frost bite, Infections, Lacerations, Post amputation, Trauma and Chronic.
Brian J. McCarthy, PT, WCC, is Wound Care Certified by the National Alliance of Wound Care and is 1 of 3 therapists who performs wound care at the Cook Hospital.
To make an appointment or to discuss your condition with a therapist, please contact the Cook Hospital Rehabilitation Department at 218-666-6225. M-F 7:00 AM-5:30 PM
Cook Hospital Receives New Bus
The Cook Hospital is proud to announce the purchase of a facility bus. The bus was paid in full due to the generous donations from the First Congregational Church of Cook ($25,000), Cook Hospital Auxiliary ($16,200), Cook Lions ($10,000) and various donations from community members.
The bus will improve the quality of life for the residents at the Cook Nursing Home by providing easily accessible transportation for Nursing Home and Adult Day Service outings and resident appointments. This is a 8 passenger with 4 wheelchair lockdown locations with two double fold seats for a combination of 10 plus 3 or 12 plus 2 wheelchairs.
The staff and residents at the Cook Hospital and Nursing Home want to thank everyone for their generous donations that allowed us to purchase this beautiful new bus.
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